FAQs

You should receive your order within 3-5 working days. Please note that we don't dispatch on weekends. 

Flat-rate UK shipping £4.95 with free shipping over a defined order value £25.00. We send your nut butter goodness safely with FedEx. You should receive your order within 3-5 working days.

We ship from our online store across mainland England, Scotland, and Wales. You can also find Fix & Fogg at Whole Foods in London and leading specialty stores. Head to our Store Locator to find your nearest Fix!

We ship across the mainland England, Scotland from right here. We are available in New Zealand direct from www.fixandfogg.co.nz.

For any other locations, head to our Store Locator to find your nearest Fix!

We're unable to deliver to the following UK areas at the moment:

• Scottish Highlands and Islands
• Northern Ireland
• Channel Islands
• Isle of Man

If you've made a mistake when entering your details (e.g. forgot to add your unit number), send us an email at orders@fixandfogg.co.uk and we'll do our best to catch it in time.

We're unable to accept returns for our peanut butter, but if you feel that there is something wrong with the peanut butter you purchased or it was broken in transit, please contact us on orders@fixandfogg.co.uk and we will be sure to make things right.

View our Privacy and Cookies Policy here

Yes, we have recently transitioned to being Gluten Free, so we recommend checking your jar label for the may contain statement.

Yes, all of our nut butters are vegan friendly and dairy free!

With our chocolate nut butters - we don’t add milk products to these products, however, these products may contain minute traces of dairy due to the fact our that the chocolate we use is made on a production line that also handles dairy products (although the chocolate we buy doesn’t use milk products as an ingredient).

Our Smooth, Super Crunchy, Dark Roast, Protein, Smoke and Fire, Cashew Butter, Almond Butter, Everything Butter and Almond Everything Butter are totally free from added sugars.

Want to know more? Each of our nut butters has a full ingredient and nutritional information breakdown on the individual product page. Click the 'Nutrition' tab to read more.

Our special hi-oleic peanuts come from in and around the stunning Córdoba region in central Argentina. You can read more about our travels to Córdoba and our search for the world's best peanuts in our Journal.

Yes, we regularly lab test all of our products.

Our nut butter doesn't need to be refrigerated, but we recommend keeping it out of direct sunlight and storing it in a cool, dry place.

If you find the natural oils rising to the top of your jar, not to worry! You can also store the jar upside down - just make sure that lid is on nice and tight.

Because we don’t add any weird stuff (think additives we’re not sure how to pronounce) to our staple nut butter, the natural peanut or almond oil separates over time. Nothing to worry about - just give it a stir and you’re good to go! You can even store your jar upside down once in a while - just make sure that lid is on nice and tight.

If you’d like to become one of our superstar stockists, or have a question about Fix & Fogg, please flick us an email and we will be in touch!

Our name comes from two characters from the classic 1873 adventure novel, Around the World in 80 Days by Jules Verne: Phileas Fogg and Detective Fix.

The idea of taking risks and trying new things resonated with our founders, Roman and Andrea Jewell, and thus Fix & Fogg was named.

Want to know more? Read more on our Journal.